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Frequently Asked Questions

1. What payment methods are accepted?

Currently we accept payment processed by 2Checkout. You can use your VISA, MASTERCARD, DISCOVER or PAYPAL with 2Checkout payment method.

If you want to pay using Paypal please proceed to pay using 2Checkout as your payment method. At one point you will be able to choose Paypal. For more detail please follow this link: How to Make Payment with PayPal or Credit Card using 2CheckOut

2. When will I receive my product or when will I be able to download the product?

As we offer only digital downloadable products all of our products can be immediately downloaded after payment is complete. The product download will be available in your member area.

If for any unlikely event you are unable to download the product you purchased, please send an email to sales@ebusinessgems.com and we will re-send you the download link or attach the product in reply mail.

3. How do I place an order online?

Placing an order online, is safe, easy, and fast. You can place your order any time and from any place.

Here are the 4 steps:

  • Select the product that you would like to purchase and add to our shopping. You can select more products and add to cart one by one.
  • When you are finished shopping, please review all of the items and quantities in your cart (usually quantity is 1 but can be more for items such as software license).
  • Enter your billing information and email address, click on "Continue".
  • Submit your order.

An order confirmation will be sent to you by email for review within minutes of receiving your order. Then from the member area you will find the download link of the products you purchased.

4. Do you have a order minimum?

We appreciate and are thankful for your business. Yes, we do have a nominal minimum order value of 1.50 USD.

This is to account for cost of payment processing. However, if the price of any product is below USD 1.50 (or if it is a free product) you can always purchase another product so that the total value exceeds the minimum value of 1.50 USD.

5. Do you have a printed catalog?

Currently, we have the online catalog only on eBusinessGems.Com. You may browse our online catalog which is very organized and convenient to look for products. The catalog can be browsed in either grid or list mode. All of our products are searchable and can be viewed on our website. We do not send a printed catalog in the mail.

6. How do I contact customer service?

Feel free to email us at sales@eBusinessGems.com, our friendly and knowledgeable customer service representatives are available to help you any time.

You may also use the following link to contact customer support.

7. Why buy from eBusinessGems.com?

When it comes to digital resources like ebooks, sofwares and especially data and readymade databases we offer:

  • Competitive product price or the lowest price on the net
  • Comprehensive set of records and fields (applicable for database products)
  • The right content information
  • Detailed product description and specification
  • Product quality guaranteed.
  • Free data conversion to different format of file (applicable for database products)
  • Knowledgeable, exceptional, and friendly customer service
  • Easy to navigate website
  • After sales technical support (if applicable). We have competent technical experts, programmers and database developers to support you.
  • We also offer services for you. for detail, please send your queries to sales@eBusinessGems.com

8. How do I provide a feedback?

We would love to hear from you. Your feedback, good or bad, is very important to us! Your feedback helps us improve our services and products. For general feedback, you may please email to sales@eBusinessGems.com or post online from our contacts page.

9. Are online transactions secure on your site?

When you shop at our website, you never have to worry about credit card safety. We guarantee that every transaction will be safe.

eBusinessGems.Com has taken strong measures to ensure that your payment information is processed securely, confidentially, and accurately. We understand the need for secure online shopping; thus, security is our top priority. eBusinessGems.Com utilizes the Secure Sockets Layer (SSL) during payment processing.

SSL is an advanced encryption technology that makes it virtually impossible for unauthorized parties to read or intercept your billing information. This advanced technology has made shopping online significantly safer than using your credit card at a restaurant or department store.

10. How is my contact information used?

At eBusinessGems.Com, we are committed to protecting your privacy. We use the information we collect from you to process orders ONLY.

We do not sell, trade, or rent our customers' personal information to others.

When you create an account with us, we need to know particularly your name and e-mail address.

When you place an order we need to securely know your billing address, credit card number, and expiration date.

This allows us to process and fulfill your order promptly and to notify you of your order status.

11. Tell me about eBusinessGems.com products and services?

eBusinessGems.com is your database depot on the net. Our information products and services are focused to promote your online presence. We have a huge collection of ready made databases and digital downloads for you to build content rich dynamic website or to enrich your knowledge-base. We also offer online services including data mining, database application development, website promotion and online marketing.

12. How can I download products from this site?

Whether it is a paid product or free product the downloading steps are same.

Add the selected product in the shopping cart. At the top-right corner of the screen you will see count of selected items besides the text "CART". Click on "CART" to either display the shopping cart contents or proceed to checkout. When your shopping cart is displayed simply click on "proceed to checkout".

If you are not an existing customer, your next step is to register first. If you are already a registered customer simply log on to your account and complete the payment.

Once you are logged in to your account you will see download links for all your purchased products. Click on the links to download.

13. Do you offer Discount? How do I apply Discount Code

Yes, occasionally we offer special discounts. Please follow the 4 steps indicated in the below image to apply a discount code to your shopping cart.

how to apply discount code